Refund and Returns Policy

Refund Policy – Plug&PlayStore

Last updated: 14 May 2026

1. Returns

You may request a return within 30 days of receiving your order.

  • Items must be unused and in original packaging.
  • Proof of purchase is required.

2. Non‑returnable items

  • Gift cards
  • Used or damaged items
  • Items without original packaging

3. Refunds

Once your return is received and inspected, we will notify you of approval or rejection.

If approved, your refund will be processed to your original payment method.

4. Exchanges

We replace defective or damaged items. Contact us at support@plugandplaystore.com.

5. Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective.

6. Contact

Email: support@plugandplaystore.com